Read Reviews from Real Customers of MDP Towing
*update - Brian reached out and he offered a resolution that I was happy with and thought was very fair. They handled it very professionally and respectfully. * They were prompt and efficient but their pricing is not ethical. They towed my car twice in the same week...once to the shop then once to a residence. The second tow was $75 more than the first tow. These were not after hour tows but during the day and a .6 mileage difference. I was told it's because they have special pricing with the shop. When I called, he did ask if I paid thru the shop and I explained I did for the initial tow but at drop off we would just pay the driver by credit card. Now I fully understand that they have agreements with their shops and pricing can vary...a bit. But not $75. I say this because I work for a towing company in another state (and he knew this). I know how the industry works. However, you do not honestly do this to people. This is deceitful and wrong. It makes our industry look bad.
I had my car towed from my apartment complex by CommTow (known predatory towing company FYI). My car tire was flat and my battery was dead so I called MDP for an additional tow since I was unable to drive off the lot. Fast, with reasonable rates but also the tow man Mike was friendly and even filled my tire with air and jump started my car to prevent future tows from my apartment complex. Although it sucked getting my car towed twice, and having to spend a killer amount of money, I had a great experience with this company and will use them again in the future if needed. THANKS AGAIN MIKE!!
Haven’t used this tow company yet but they already won my business. I called today around 6:20 and they were the only ones that answered and cared about their clientele. Great customer service. Everyone else answered the phone no greeting at all. It’s crazy how customer service has gone down in today’s world.
MDP is amazing! I worked with Mike, and he was incredibly professional, courteous, and a great communicator. Honestly, I usually only write reviews when something goes wrong, but I just had to share how great my experience was. If you’re in need of a tow truck, you’re probably already stressed out, but trust me, these guys will take excellent care of you. Thanks, MDP, for making a tough situation so much easier. Keep up the awesome work! Cheers!
Great Service and dependable. They told me they would get the job done and they did, even with a hurricane approaching. Highly recommend. A+
Shoutout to my driver Michael and dispatcher Justin! Nothing but great things from these guys 10/10
I had the pleasure of dealing with Jeffrey, he came on time, towed the car, completed the job professionally. Couldn't have asked for a better experience. Thank you very much for your time and your service. Will recommend this business for sure!
I had a flat on my Tesla, used the app and MDP towing was dispatched to my location. I got a call from Chaz at MDP. He let me know he was on the way and gave me an eta. This is where it got interesting. I asked for a flat bed and Chaz said he didn’t need one. Long story short, he brought the dolly. Trust in the process, Chaz was 100 percent right. No flat bed needed. The car was towed safe and sound to Tesla without any issues or damage. I can’t stress enough how carefully and safely Chaz towed the car. The experience was great. Chaz if you read this thank you again for your expertise and professionalism. Mitch
Fantastic company and always on time. Picked up my wife’s Mercedes with a very clean professional tow truck and fixed it in a timely manner.
Chaz did an amazing job. Extremely efficient, professional, and meticulous. He was able to tow my Tesla out of garage with ease. Thank you!
Amazing company! Truly exceptional customer service. After both my insurance company and the service center my car was initially towed to made some major errors, MDP kept me informed and was empathetic of my situation. Highly recommend using MDP if you are ever in a situation where you need your car towed.
Very professional service all of the tow truck driver's are very reliable and responsible
Driver was very polite and curious if I need a tow I would call them in a heart beat very clean and up to date equipment awesome job
Tim was phenomenal! Was able to help me with a smile ! My Tesla got a flat after running over something on the road. And was extremely helpful after the Tesla roadside service had the wrong destination address on file. He made the call and helped me change the destination. 5/5 RECOMMEND TIM🌞
Tim did a great job. I had a flat tire and Teslas don't carry extra tires. Tim came to my rescue late on Tuesday evening. Keep up the good work! He even dropped me off at my apartment after we got the Tesla delivered to the tire shop.
Tim is awesome!! He is amazingly professional and courteous. Tim took care of my vehicle as if it were his very own. The drive to my destination was very pleasant with great conversation. My experience with this company exceeded my expectation. Reliability, professionalism, and excellent customer service is standard by Tim.
Professional and personable company! Great service. OJ made a difficult situation manageable and was was very knowledgeable and professional.
Raymond was my service expert. He was timely, courteous and worked a miracle. He was absolutely amazing and deserves the title "Expert". Thank you so much for all that you guys do!!!
My tow trucker driver was very friendly and professional. He was gentle with my car and took all necessary precautions while loading my car in the school's lot. I believe his name was Raymundo and he is awesome.
Ray was great! He had to get our car out of garage to tow it and had to think outside the box to do it. Thanks Ray and MDP Towing
This was hands down the best towing experience I have ever had. OJ the driver was extremely polite and knowledgeable. I have a Tesla so it requires special attention to tow. I had to ride with him in the tow truck for an hour to Tesla service center. Conversation was great with him as well. His tow truck was extremely clean and smelled great. If I ever need a tow again I hope to get this company. Thank you for the great service.
So polite and such a clean rig! If you need a tow truck in the Treasure Island to Tampa area this should be your first call.
